| Job Title : Retail Services Coordinator ¨C
Amkey Inc.
Information on Division/Hiring Department/Career Opportunity:
Amkey Inc.
Company URL: http://www.amkey.net
Job Duties/Accountabilities:
The Service Coordinator is responsible for providing repeat-sale services
for over the counter sales, return & exchange in the store. He/she
also helps the Distributors enter transactions in the system.
Main responsibilities
- Determining whether customer¡¯s request are major or minor and taking
appropriate action
- Maintaining an inventory of over-the-counter exchange/return items.
- Handling all related administrative tasks, such as filling in forms,
writing letters to customers, checking guarantees, tracking return authorizations
and billing.
- Handling customer products exchange, including sending out and receiving
the items, checking into return items, and ensuring follow up with the
customers.
Main tasks
- Producing purchase orders from Over the Counter
- Ordering all products and office supplies, including pamphlets, receiving
stock and entering product codes/quantities in the system.
- Managing layaways.
- Helping with the weekly/monthly/yearly inventory.
- Handling the express cash daily
- Managing the exchange and return inventory.
- Keeping current with all store policies, procedures and promotions.
- Assisting
Distributors during busy periods.
- Must help the Manager with his/her tasks
- Supporting the team by helping out with store displays and cleanup,
organizing the storeroom and attending to in-store product speakers.
Critical Qualifications/Competencies:
Education: Secondary school diploma
- Bilingualism:
English & Spanish or Chinese
-
Experience: Solid practical understanding of Windows. Excellent communications
skills highly focused on customer service. A versatile individual with
problem-solving skills.
Escalation: Reports to the Office Manager
Date Candidate Required: August 15, 2005
Application Deadline: July 1, 2005
Job Location (city): Irwindale
Please submit your application indicating the job title to:
-
Division Name: Marketing
Dept. Contact Name: Bill Chan
Download and Fill Out Application
Form, Fax to:626-960-1770
E-mail address: pchanlee@gmail.com
Please note that only pre-selected candidates will be called.
The masculine and feminine used in this job offer refer equally to employees
of both sexes and in no way represent a particular distinction based
on gender. Amkey is an equal opportunity employer.
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